WebPT Introduces Aera, the First AI Platform for Rehab Therapy That Gets Work Done From Start to Finish

Built on the industry's first Rehab Therapy Knowledge Graph, Aera connects every patient, visit, payer, and claim, carrying work from referral to paid claim while practices decide what runs automatically.

PHOENIX, Nov. 12, 2026 — WebPT, the leading software provider for rehab therapy practices, today introduced Aera, the first AI platform for rehab therapy that understands what is happening across an entire practice and gets work done from start to finish. Aera runs on the Rehab Therapy Knowledge Graph, a new data structure, which connects every patient, therapist, visit, payer, authorization, claim, and outcome, giving it the clinical, financial, and operational context to carry work across the practice instead of automating one task at a time. It can take a patient from referral to paid claim, coordinating every step along the way. From verifying coverage and authorization to scheduling the full plan of care, building payment-ready notes, submitting clean claims, and following them through payment. Practices decide what Aera handles automatically and what requires approval.

"Nearly every healthcare technology company is adding AI to its existing software, but that's fundamentally different from building a completely new platform around connecting every workflow in a practice," said Andrea Facini, chief executive officer of WebPT. "At the heart of Aera is the Rehab Therapy Knowledge Graph, which lets the platform understand how every part of a practice affects the others. That understanding is what allows Aera's agents to reason and take action across clinical, financial, and operational boundaries. Aera is intelligence in practice: your team does the work only they can do, and the software does everything else."

Aera brings a new way of working with software to rehab therapy through a conversational interface that is the primary way teams interact with the platform. Staff asks Aera to complete tasks and answer questions in plain language, such as rescheduling a patient or identifying which payer is driving an increase in denials, and it acts with the full context of the practice behind it. Because there is no complex system to learn, Aera cuts onboarding time for new staff from months to days. That means less lost productivity with every new hire.

Aera also works around the clock. Referrals that arrive overnight are entered and scheduled for an initial evaluation, and weekend cancellations are backfilled from the waitlist. Clean claims go out the door and are followed through payment, and daily briefings are ready before staff arrives. For therapists, Aera assembles the patient's history before each visit, builds the note as care happens, and checks coding and documentation against payer requirements before the note is signed.

Aera learns how each practice operates, including its payer rules, office procedures, and the way each therapist documents care, so that knowledge stays with the practice and new staff benefit from it from day one. When a claim is denied, Aera traces it back through the claim, note, and intake to the root cause, then applies what it learns to the next note and claim so the problem does not repeat.

"Having one of our partner clinics in the initial implementation of Aera has given us a firsthand look at how much administrative work it takes off a team's plate," said Steve Chenoweth, chief executive officer of Therapy Partner Solutions. "But the potential goes beyond productivity and administrative efficiency. It's also about helping our clinicians become better clinicians. Aera understands what's happening in the room as care is delivered, which encourages therapists to articulate their clinical observations and reasoning aloud. That helps patients better understand their care and leads to more meaningful conversations. Combined with real-time clinical support at the point of care, it can strengthen clinical decision-making and create a more engaged patient experience. WebPT has built something that can meaningfully improve how rehab therapy practices work, and we look forward to expanding Aera to more of our partner clinics next year."

Aera is currently in beta with select practices and is open for orders now. Learn more and schedule your demo at meetaera.com.

SOURCE WebPT